With GDPR at the forefront of business owners’ minds, it’s useful to know that Facebook offers end-to-end encryption in Messenger.
This is particularly useful for health and wellness professionals who converse with clients or other third parties such as their VA or colleagues via Facebook.
Note that recipients of encrypted messages have to be Facebook friends. If you’re wary of adding a client, you can always change your privacy settings so they don’t see your personal posts. Go to Settings > Privacy > Who can see your future posts?
This facility has actually been around for a couple of years yet it’s not that well known.
Here’s how you can do it:
Open the Messenger app and click on the new message icon.
Click on ‘Secret’. If you can’t see it, click on your icon top left and scroll down to Secret Conversations to enable it.
Choose a recipient from your list. You’ll see that the message has a ‘lock’ icon which will show up in your list of conversations.
If you want the conversation to expire after a certain time, click the ‘clock’ icon in the text box. You can then specify the expiry time.
When the recipient receives a secret message, it does not say who sent it.
At the moment this is facility is only available on the Facebook Messenger app on iOS and Android. You can’t use it on your desktop on the main Facebook platform.